Shipping policy

 If delivery will take longer than 5 days you will be contacted to see if you wish to proceed.

*Free UK mainland delivery (on orders over £99.99 ): - Zone A & B

*Parcels dispatched for delivery to postcodes in Zone C and D are subject to a surcharge as outlined below.

Zone C

The Highlands, Northern Scotland, and Northern Ireland – postcodes.
AB31 - AB38, AB40 - AB56, IV1 - IV28, IV30 - IV36, IV52 - IV54, IV63, KW1 - KW14, BT, PA21 - PA38, PH4 - PH41, PH49-PH50, BT

On checkout, our postage software will determine whether you are in zone C or D which is classed as the non-mainland UK.

• £8.95 - All Orders (inc VAT)

Zone D

Scottish Isles and the Channel Islands.

HS, IV41 - IV49, IV51, IV55, IV56, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, PH42 - PH44, ZE, IM, PO30 - PO49

On checkout, our postage software will determine whether you are in zone  C and D which is classed as the non-mainland UK.

• £1 - £99(inc VAT) order - £7.50 (inc VAT) Under 60cm length - Anything over will be refunded as it is oversized.
• £100+(inc VAT) order - £17.50 (inc VAT)

* NOTE: Some oversized items cannot be sent with our courier to zone C & D, you will be refunded and contacted.

Standard Mainland UK Delivery:

• FREE on orders over £99.99

• £4.95 - Orders up to £99.99
• Some large items such as pole saws, brushcutters etc may incur an additional postage charge. This cost will show when you add the item to your basket and update your delivery address details.

- Orders received on a working day (Mon-Fri) are dispatched within 1-5 working days. 
(Providing items are in stock, the stock availability shown on the website may not be a true reflection of real-time stock levels)

Any instructions to leave a parcel in a safe place or with a neighbour will be at your own risk.

Batteries - We cannot ship batteries to zone C & D or internationally

OIL - We cannot ship 20L/25L oils.

EUROPE & INTERNATIONAL

We can only ship items under 1 meter in length and under 30kg in weight.

Please note - We do not ship machines outside of the mainland UK.

• Prices are calculated at checkout.

ITEMS WE CAN NOT SHIP INTERNATIONALLY

• Batteries (also machines containing batteries)
• Oil and lubricants
• Ladders
• We do not ship machines outside of the mainland UK.

The buyer is responsible for additional costs such as duties, taxes, and customs clearance fees.

Placing orders online please note - 

• If Monday is a Bank Holiday then the order will be processed on Tuesday.
• Any orders placed on Saturday or Sunday are processed on the following Monday.
• We use a number of different courier services and Royal Mail.
• We can track orders (except small orders through Royal Mail).
• If you supply the incorrect delivery address there will be a charge of £7.00 +VAT for administration if we have to rectify the issue with the courier.

Large Parcels

Large parcels including pole saws or anything over 1.5m in length cannot be sent to zones C and D. Orders will be refunded. There may be an additional shipping charge for oversize items, this will show when you update your delivery address before checkout.